Last updated: September 15, 2026

Privacy Policy

This page explains how CrashPirate collects, stores, and uses personal data from players, particularly those based in the United Kingdom. The policy applies to all registered accounts and covers every interaction with the platform, from registration through to account closure. Understanding these terms helps players make informed decisions about what information is shared and how it is handled. The casino CrashPirate operates under a Curaçao eGaming licence and applies data retention practices aligned with standard anti-money laundering obligations.

What Information CrashPirate Collects

When a player creates an account, the platform requests a set of personal details necessary to operate a regulated gambling service. This includes full name, date of birth, email address, and residential address. Payment details are also collected as part of the deposit and withdrawal process, covering card numbers, bank transfer references, and cryptocurrency wallet addresses where applicable.

Beyond registration data, CrashPirate may collect technical information during each session. This covers device identifiers, IP addresses, browser type, and session timestamps. Behavioural data, such as game history and transaction logs, is also recorded as part of standard platform operation and responsible gambling monitoring.

KYC and Verification Data

As part of the Know Your Customer process, the platform may request identity documents before processing withdrawals or at any point during account activity. Typical documents include a government-issued photo ID or passport, proof of residential address such as a utility bill, and in some cases evidence of the source of funds. These requirements follow standard AML compliance practices across licensed online casinos. UK players should be prepared to provide these documents promptly to avoid delays on withdrawal requests.

How Personal Data Is Used

CrashPirate uses collected data for several specific purposes. Account management and customer support rely on registration details to identify players and resolve issues accurately. Payment processing requires verified personal and financial data to complete deposits and withdrawals securely. The platform also uses session and behavioural data to monitor for signs of problem gambling and to screen accounts for suspicious or irregular activity.

Marketing communications may be sent where a player has opted in. Players retain the right to withdraw that consent at any time through account settings or by contacting support at support@crashpirate.com. Opting out of marketing does not affect the use of data for compliance or operational purposes.

Data Retention

Personal data is retained for a minimum of five years following the last transaction or account closure. This retention period is driven by AML obligations and is consistent with regulatory requirements applied to licensed gambling operators. Even after an account is closed, records relating to transactions and identity verification remain on file for the required period.

Accounts that show no activity for 90 days are classified as dormant. The platform applies its dormancy policy in line with the full Terms and Conditions, which players should review carefully before leaving an account inactive for extended periods.

Data Security

All data transmitted between the player and the platform is protected using 256-bit SSL encryption. This applies to login sessions, payment submissions, and personal data updates. The platform also supports two-factor authentication as an additional layer of account security, which players are encouraged to enable.

For cryptocurrency transactions, blockchain-based transfers provide an additional layer of transparency and immutability. Supported currencies include Bitcoin, Ethereum, Litecoin, Dogecoin, and Tether USDT, alongside standard GBP card payments and bank transfers.

CrashPirate may share personal data with third parties only where necessary for platform operation. This includes payment processors, game software providers, fraud prevention services, and regulatory bodies where required by law. The platform does not sell personal data to third-party marketers.

Game providers listed in the platform directory, including BGaming, Endorphina, Betsoft, and others across the full catalogue of 89 providers, may receive anonymised or session-level data for technical and compliance purposes. Players should review individual provider privacy notices where relevant.

Player Rights

Players have the right to request access to the personal data held about them, to request corrections, and in certain circumstances to request deletion. Requests of this nature can be submitted through the live chat support channel, which operates 24 hours a day, seven days a week, or via email. The platform aims to respond to such requests within a reasonable timeframe in line with applicable data protection standards.

For players based in the United Kingdom, rights under data protection law include access, rectification, erasure, restriction, portability, and the right to object to certain types of processing. These rights apply subject to legal and regulatory retention requirements, meaning that some data may be retained regardless of an erasure request where AML obligations apply.

Players who have questions about responsible gambling tools, including deposit limits and self-exclusion options, can find further detail through CrashPirate responsible gambling. External support organisations referenced by the platform include GamCare, Gambling Therapy, and Gamblers Anonymous.

Cookies and Tracking Technologies

The platform uses cookies and similar tracking tools to maintain session continuity, remember player preferences, and gather aggregate usage data. Cookies used for essential platform functions operate without requiring explicit consent. Analytical and marketing cookies are subject to separate consent, which can be managed through the site’s cookie settings.

Third-party analytics tools may process anonymised traffic data to help improve platform performance. Players can adjust browser settings to limit cookie storage, though doing so may affect certain platform functions.

Updates to This Policy

This privacy policy may be updated periodically to reflect changes in platform operations, legal requirements, or regulatory guidance. The current Terms became effective from 7 September 2023, with the version reviewed last updated in February 2026. Players are advised to check this page regularly. Continued use of the platform following any updates constitutes acceptance of the revised policy.